Incident and maintenance records from the last 90 days.
Confirmed checks detected a service disruption. Investigation is in progress.
Affected: managed-endpoints-realtime
Confirmed checks detected a service disruption. Investigation is in progress.
The service is responding again. Automated checks are monitoring recovery.
Independent checks confirm that the service has recovered.
Confirmed checks detected a service disruption. Investigation is in progress.
Affected: managed-endpoints-realtime
Confirmed checks detected a service disruption. Investigation is in progress.
The service is responding again. Automated checks are monitoring recovery.
Independent checks confirm that the service has recovered.
Independent checks confirm that the service has recovered.
Independent checks confirm that the service has recovered.
Confirmed checks detected a service disruption. Investigation is in progress.
Affected: managed-endpoints-realtime
Confirmed checks detected a service disruption. Investigation is in progress.
The service is responding again. Automated checks are monitoring recovery.
Independent checks confirm that the service has recovered.
Independent checks confirm that the service has recovered.
Resolved. Public pages have been serving normally since 16:54 UTC, two follow-up releases containing the permanent fix are live, and page-delivery monitoring has confirmed continuous availability since.
Affected: website
Between approximately 02:50 and 16:54 UTC on September 27, requests for public website pages did not complete and visitors saw a timeout error. Account sign-in, the client portal, and support contact pages remained available. The cause was a request-handling fault on the origin that left the server reporting healthy while pages hung. Service was restored at 16:54 UTC and a permanent fix was released the same day. Monitoring for this service now checks real page delivery rather than an internal health endpoint so a recurrence is detected within three minutes.
Resolved. Public pages have been serving normally since 16:54 UTC, two follow-up releases containing the permanent fix are live, and page-delivery monitoring has confirmed continuous availability since.
System has been updated
Affected: questionnaires
We are investigating elevated errors affecting the Questionnaire service. Some users may experience issues where questionnaire inputs do not save as expected. Our team is actively investigating the cause and working to restore normal operation. We will provide updates as more information becomes available.
Patches have been applied
System has been updated
System has been updated
Affected: qna-mcp
We are investigating elevated errors affecting our automation and document services. Some automated workflows, including document processing and related MCP operations, may fail to run or complete as expected. Our team is actively investigating the issue and working to restore normal operation. We will provide updates as more information becomes available.
Working on identified issues
Patches have been made
System has been updated
Confirmed checks detected a service disruption. Investigation is in progress.
Affected: admin-agent-service
Confirmed checks detected a service disruption. Investigation is in progress.
The service is responding again. Automated checks are monitoring recovery.
Independent checks confirm that the service has recovered.
Confirmed checks detected a service disruption. Investigation is in progress.
Affected: primary-hosting
Confirmed checks detected a service disruption. Investigation is in progress.
The service is responding again. Automated checks are monitoring recovery.
Independent checks confirm that the service has recovered.
Confirmed checks detected a service disruption. Investigation is in progress.
Affected: website
Confirmed checks detected a service disruption. Investigation is in progress.
The service is responding again. Automated checks are monitoring recovery.
Independent checks confirm that the service has recovered.
Confirmed checks detected a service disruption. Investigation is in progress.
Affected: client-portal
Confirmed checks detected a service disruption. Investigation is in progress.
The service is responding again. Automated checks are monitoring recovery.
Independent checks confirm that the service has recovered.
Confirmed checks detected a service disruption. Investigation is in progress.
Affected: business-operations
Confirmed checks detected a service disruption. Investigation is in progress.
The service is responding again. Automated checks are monitoring recovery.
Independent checks confirm that the service has recovered.
Confirmed checks detected a service disruption. Investigation is in progress.
Affected: support-communications
Confirmed checks detected a service disruption. Investigation is in progress.
The service is responding again. Automated checks are monitoring recovery.
Independent checks confirm that the service has recovered.
Confirmed checks detected a service disruption. Investigation is in progress.
Affected: managed-endpoints
Confirmed checks detected a service disruption. Investigation is in progress.
The service is responding again. Automated checks are monitoring recovery.
Independent checks confirm that the service has recovered.
Confirmed checks detected a service disruption. Investigation is in progress.
Affected: verified-downloads
Confirmed checks detected a service disruption. Investigation is in progress.
The service is responding again. Automated checks are monitoring recovery.
Independent checks confirm that the service has recovered.